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Terms & Conditions

Terms and Conditions

  • When you book or purchase any product or service from us, you are signifying your agreement to these terms and conditions.
  • No variation or addition to the Terms shall be binding unless agreed in writing by Hotshotz and the Parent.
  • These Terms constitute the entire agreement between the parties hereto and supersede all prior agreements and understandings between the parties. It is agreed that no statement, promise or inducement whether written or oral alleged to have been made by either party and which is no contained herein shall be binding or form part of this agreement.
  • Without prejudice we reserve the right to modify, cancel or append to these Terms and Conditions without notice. On renewal of Sessions or purchase of any Hotshotz product of service, the most recent shall apply.

Free Trial

  • All free trial’s must be booked with one of our team or via email prior to attending the session. Those who turn up without booking will not be able to take part.
  • If you can no longer attend a free trial, we would ask that you give us or the
    coach 24 hours’ notice.

Payment and Fees

  • You are required to pay for the term in full in advance.
  • Payment is due within 14 days of invoice (7 days for pay and play
    customers). Late payments will incur a 5% surcharge after 14 days and
    increasing to 10% after 21 days.
  • If you choose to pay on a pay and play basis these will be charged at an extra £2
    per lesson and you will be invoiced at the end of each term for those sessions attended. Payment is due within 7 days of invoice.
  • Any lessons cancelled due to the weather or for any other reasons will be
    credited to you the following term but ONLY if you sign up for the full term.
  • Once you have completed the lessons you originally booked you will
    automatically be enrolled on further lessons and we will send you an invoice for these.

Waiting List

  • If your child is on a Waiting List, this does not guarantee a place in a particular Session.

Cancellation

  • Hotshotz reserves the right to cancel sessions for any reason. Any cancelled lessons will be credited to the following term.
  • Lessons will not be credited for nonattendance that have gone ahead.
  • Credits for lessons cancelled due to weather or any other reasons will be applied to the following term ONLY if you sign up for the full term.

Medical

  • All coaches are trained in basic first aid and by accepting these terms you are agreeing for your child to receive first aid from our first aid qualified coaches.
  • This includes applying a plaster, epi pen, ice pack, child’s own inhaler.

Parent/Guardian Obligation

The parent/guardian warrants that the information supplied on the registration
form, at the point of booking is accurate and up to date.

Camps

  • Payment for camps should be made in advance either via our website or BACs transfer
  • We require 72 hours’ notice to cancel a place at our camps or full payment will still be due
  • Any payment for camps that do not go ahead will be credited to your account to use for future bookings for tournament, camps and other events

Tournaments

  • Payment for tournaments should be made in advance either via our website or BACs transfer
  • We require 72 hours notice to cancel a place at our tournaments or full payment will still be due.
  • Any payment for tournaments that do not go ahead will be credited to your
    account to use for future bookings for tournament, camps and other events

Exclusions

In the event that we consider:

  • you are in breach of any of these Terms and Conditions or any regulations issued at the time of registration by us;
  • the behaviour of your child/ one of your pupils is disruptive or likely to put other children or Hotshotz staff in danger; or
  • your behaviour towards us, other customers or children in their care is disruptive,
  • inappropriate, consistently negligent or likely to bring us or any of our products or
  • services into disrepute, we reserve the right to exclude your child/pupil from any Hotshotz activity or part thereof.
  • In the event that your child/pupil is excluded, no fees will be repaid to you and we reserve the right to seek payment of the balance of any fees due to us.

Health & injuries

  • We accept children on the assumption that they are in good health and it is your responsibility to alert us to any medical complaint or history suffered by your child. There is provision to inform us of any health concern on the child registration form.
  • We do not accept responsibility for loss or damage arising from errors or
    omissions on the Registration Form whether completed by you or by another person in charge of your child at the time of completion.
  • We do not accept liability for death or personal injury to any child attending Hotshotz lessons or any activity related to Hotshotz whether organised by us or otherwise save to the extent that such injury shall be caused by the negligence or default of any member of our staff or any other default on our part.

Personal property

  • We do not accept responsibility for any loss of, or damage to, personal property belonging to you or any child irrespective of whether such possessions might be used by you or the child for the purposes of any Hotshotz activity save to the extent that such loss shall be caused by the negligence or default of any member of our staff or any other default on our part.

Other losses

  • We do not accept responsibility for any loss or expense due to circumstances beyond our control, including, but not limited to, delays in public transport, weather, quarantine, sickness, bereavement, strikes or other industrial action, terrorism, fire security alerts and riot.

Use of personal information

Information you provide or we hold about you (whether or not under our contract (or contracts) with you) may be used by us and our agents to:

  • identify you when you contact us;
  • help identify services and/or products provided by us which you may be
    interested in;
  • help administer, and contact you about improved administration of, any accounts, services and products we have provided before, or provide now or in the future;
  • carry out marketing analysis and customer profiling (including with transactional information) and create statistical and testing information;
  • help to prevent and detect fraud or loss; and
  • contact you in any way (including mail, email, phone, visit, text or multimedia
    messages) about products and services offered by us.

From time to time, photographs, film, video or audio recordings may be made during Hotshotz activities for publicity, promotional or broadcast purposes. Please inform us before any such event if you do not wish you or your child to appear or be identified in any such material by ticking the appropriate box on the registration form.

General

  • These Terms and Conditions and any Registration Forms you have signed
    constitute the entire agreement between you and us in connection with your booking, purchase or use of our products and services superseding any prior agreements between you and us.
  • You agree that you have entered into these Terms and Conditions without
    reliance on any representation, warranty or undertaking by us which is not set out expressly in these

Terms and Conditions.

  • All merchandise must be paid for at time of purchase. Refunds on merchandise will only be offered if it is in re-saleable condition. If merchandise is proven to be faulty it must be returned to the Coach.

Contact

  • You may contact us by any of the methods outlined earlier. We will be deemed to have received any communication from you at the time of processing and, in the case of communication other than by telephone, we will endeavour to process communications as soon as possible.
  • We may contact you by telephone, email or text.
  • It is your responsibility to ensure that we have current contact details for you and all adults authorised to pick up your child/pupil.
  • You must keep us appraised of any changes in the health or other relevant circumstances or you of your child.